Do you have an idea of cash for the next 13 weeks?
How are your collections?
Are you using discounts?
When was the last time you reviewed your prices?
Do you price based on margin or markup?
Do you know what your breakeven is?
Do you measure productivity?
How do you measure job profitability?
Do you do job post-mortems?
Do you have a team?
How often do you and your team talk about goals and actuals?
Do you have a written procedure for your business?
If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.
Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.
Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones.
Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.
Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.
Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.
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